Under the supervision of the Executive Director, the project coordinator will be responsible for the coordination of the organization’s Student Leadership Academy and Student Charters programs.  The student mentor leadership academy program is designed for community college male students of color to build meaningful relationships with A²MEND members that will assist students in reaching their long term academic and professional goals. A²MEND mentees meet with their mentor one on one, and additionally participate in group and peer mentorship activities organized in conjunction with the A²MEND Board including; leadership development retreats, social activities, and community service projects and cultural excursions abroad. Mentees who meet program requirements are also eligible to receive annual scholarships. The aim of the A²MEND student charters is to improve academic success and to develop culturally competent servant student leaders. The student charters of A²MEND provide educational, cultural, social, and intellectual programs that promote positivity and brotherhood among its members. There are currently (32 charters) in the California Community College system. The program coordinator is responsible for the Mentor & Match software platform ensuring engagement by both mentors and mentees.

Primary Duties:

• Work with the Executive Director to lead and coordinate all mentee activities
• Support in the organization of a yearly master calendar for the Leadership Academy  and Charter programs
• Assist in the Leadership Academy and Charter program budget development and expansion  
• Establish frequent and ongoing communication with Leadership Academy and Charter leads
• Update and process A²MEND mentee and Charter applications
• Keep updated roster and database of current and alumni mentees
• Collaborate with A²MEND Board and Executive Director  to determine eligibility for mentee scholarship opportunities
• Coordinate mentee travel to the annual A²MEND conference and additional mentee activities 
• Provide regular report-outs to the A²MEND Board and Leadership Academy and Charter program board leads 
• Create and maintain Leadership Academy and Charter program materials and information (via digitally and in print)
• Maintain mentee and charter database to include but not limited to tracking college location, major, educational goal, current enrollment status, academic progress,transfer status, attendance in mentorship activities and other success indicators 
• Produce monthly and quarterly reports and evaluations on program impact
• Collaborate with the A²MEND development office to identify potential grant resources or sponsorship opportunities to support the mentorship program 
• Occasionally present at conferences on behalf of A²MEND
• Provide technical training to Charter campuses and engage campus advisors and leadership
• Onboard new Charters and conduct annual training for new charter programs 
• Refer and recommend services including but not limited to mental health, housing and food for mentees 
• Work collaboratively with other A²MEND program staff
• Additional duties as assigned

Requirements:

• Bachelor’s degree from an accredited institution
• Commitment to diversity, equity and inclusion, and accessibility 
• Understanding of the experiences of Black/African American males 
• Minimum of one year experience in educational or non-profits sectors
• Knowledge of the community college system
• Understanding of research and best practices associated with Black/African American manhood development  
• Exceptional verbal, written and presentation skills
• Ability to serve as a role model and mentor with compassion and empathy
• Exceptional listening and communication skills
• Ability to work effectively both independently and as part of a team
• Experience using a variety of social media platforms and communication tools
• Competency in Microsoft applications including Word, Excel, and Outlook
• Ability to work on tight deadlines

To plan, develop, organize, coordinate, implement, administer, direct and evaluate the programs, operations, activities and staff of the Health and Wellness Center to ensure appropriate and adequate levels of a variety of healthcare services and mental health services identified as the routine, chronic, urgent, and emergent healthcare issues of students, employees and visitors; plan, develop, organize, coordinate, implement, administer, direct and evaluate all other programs, operations, activities and staff of other student services programs as assigned, prepare and administer annual program budgets; ensure compliance with District policies and applicable State and federal regulations related to healthcare and other assigned.

To foster a culture of collaboration, mutual respect, innovation, and continuous improvement throughout the District; lead by example; actively participate in and support District-wide participatory governance components and activities and other collaborative processes; encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services.

SUPERVISION RECEIVED AND EXERCISED

Receives direction from the Vice President for Student Services or President’s designee.

Exercises functional and technical supervision over professional, technical and office personnel as assigned.

REPRESENTATIVE DUTIES

The following duties and responsibilities are typical for this position. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

Assess, treat, and/or triage ill or injured students, staff and visitors; refer ill or injured students, employees or visitors to appropriate internal and/or external healthcare providers as necessary; consult with laboratory, pharmaceutical, medical supply, and medical services representatives as needed.

Plan, develop, organize, coordinate, implement, administer, direct and evaluate programs, services, operations, activities and staff of the health and wellness center and other assigned student services programs and services; develop and implement organizational structures; write and review protocol, policy and procedures for all health and wellness center and other assigned programs and services to optimize efficient and effective delivery of services and facilitate attainment of established program goals and objectives.

Prepare and administer annual program budgets as assigned; prepare recommendations and justifications regarding budget requests; authorize expenditures according to District policies and applicable regulations.

Train, supervise and evaluate the performance of assigned professional, technical and support personnel; delegate and review assignments and projects; evaluate work products and results; establish and monitor timelines and prioritize work.

Coordinate program activities with other student services functions and instructional programs; serve on campus and District-wide committees, task forces and other work groups; provide technical expertise concerning healthcare and other assigned programs.

Attend to and investigate departmental complaints and conflicts; write and review quality assurance programs and program reviews; ensure compliance with District policies as well as State and federal laws related to assigned program; review and certify the accuracy of data concerning program participation.

Communicate with other student services program personnel, District administrators and support personnel, representatives of State and federal agencies, educational institutions, social service organizations, counselors and others to coordinate programs, services, operations and activities.

Compile and analyze data related to program participation and evaluation; prepare and submit a variety of statistical and narrative reports; prepare budget reports, annual recap data and special reports, proposals, recommendations and other materials as requested; coordinate and respond to periodic audits and program reviews.

Monitor and analyze trends in on-campus healthcare needs; maintain current knowledge of the regulations, policies and application requirements and eligibility criteria for healthcare programs, including computer hardware and software enhancements.

Make oral presentations to students, parents, counselors and professional colleagues at various gatherings; conduct workshops to provide specialized information regarding healthcare and related student services; develop and direct the distribution of brochures, flyers and other materials to publicize healthcare opportunities for students.

Performs other duties as assigned that support the overall objective of the position and the District’s mission and philosophy.

Report to work on a regular and consistent basis, as scheduled, to assigned job.

Under direction from the appropriate level manager or administrator, performs a wide range of complex administrative, analytical, and technical duties related to instructional services (i.e. catalog, schedule development) and college/program effectiveness; coordinates a variety of complex projects and assignments for instructional services; may exercise technical and functional oversight of lower-level staff, temporary employees, and student workers.

DISTINGUISHING CHARACTERISTICS

Performs specialized and complex administrative responsibilities that require advanced technical knowledge of processes related to and supporting instruction in order to make decisions and complete assignments; plans and/or determines specific processes, procedures, technology, resources or equipment required to meet assigned objectives and solve non-routine problems; receives only occasional instruction or assistance as new, unusual, or unique situations arise and are fully aware of the operating procedures and policies within the work unit.

REPRESENTATIVE DUTIES

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or reasonably related duties from those set forth below to address business needs and changing business practices.

Plans, coordinates, and conducts administrative and operational reviews for instructional services; recommends solutions based on findings; designs, develops, and coordinates implementation and evaluation of instructional administrative and operational systems and procedures; identifies operational needs to improve processes; recommends changes for increased efficiency and effectiveness in office operations and workflow management; participates in the development of new/revised procedures to accommodate changes; participates in the rollouts of new procedures, programs, software, technology, and services; assists with training others on updates and changes; documents existing systems processes, including workflow processes and procedures.

Assists the manager/administrator in meeting reporting requirements, functional responsibilities, and objectives; provides responsible and complex administrative support and confidential assistance; relieves the supervisor of a wide variety of clerical, technical, and administrative detail; serves as liaison, and assists with the coordination of services, functions, and activities with other College/District departments, vendors, and outside agencies; facilitates communications between assigned supervisor and others; interacts and relays information, questions, and decisions regarding area of assignment; assists in organizing functions, events, and activities promoted by the College.

Collaborates with staff involved in scheduling and curricular data entry; serves as a resource and provides technical support to managers, faculty and staff on instructional issues, catalog and schedule development and entry, and faculty assignments.

Collects, researches, compiles, analyzes, verifies, summarizes, records, and evaluates data and other information related to area of assignment; uses a variety of spreadsheets, databases, applications, and other software to review complex statistical data in order to ensure accuracy and prepare reports; draws conclusions and develops proposals; sets up and maintains databases and other online resources of data; researches and resolves discrepancies in data.

Works collaboratively to identify, troubleshoot, and rectify student administration applications problems and data discrepancies in course catalog, class schedule, faculty workload, MIS, and other areas; works with information technology staff and other functional areas or outside consultants to solve complex procedural, operational, and technical problems.

Uses District, College, State, and Federal laws, codes, regulations, policies, and procedures to provide accurate information and services; answers questions, clarifies information, responds to requests, and resolves problems; explains District, College, Division, or Department area policies and procedures where judgment, knowledge, tact, and interpretation of policies and procedures is necessary; researches and interprets regulations for Federal, State, District and College programs relating to area of assignment; maintains current knowledge and stays up to date on requirements and changes related to area of assignment; participates in the development of new/revised procedures to accommodate changes; maintains a working knowledge of standard operating procedures within the area of assignment.

Composes, prepares, completes, and maintain a variety of correspondence, documents, forms, and other materials; generates, prepares, monitors, maintains, and reviews reports; disseminates information as appropriate; verifies and reviews documents and reports for completeness, accuracy, and conformance with established regulations and procedures.

Utilizes various computer applications and software packages including word processing, spreadsheet, and database programs; operates a variety of office equipment and machines; learns to use new technology as necessary to perform duties; utilizes electronic technology to correspond with others and to maintain assigned calendars, schedules, and appointments.

Establishes and maintains complex, interrelated filing systems including confidential files; collects, compiles, and records data and other information; researches and verifies information.

Attends a variety of meetings, workshops, conferences, presentations, and training sessions as required; maintains compliance with mandatory trainings and certifications (i.e., FERPA, etc.) as directed by supervisor; attends and participates in diversity, equity and inclusion trainings and events.

Abides by all confidentiality practices required by District, College, state, and federal policies, laws, rules, and regulations.

Establishes and maintains cooperative working relationships with students, staff, and faculty, as well as various outside groups to ensure efficient, effective, and correct implementation of departmental objectives.

Maintains departmental area(s) in a safe, clean, and orderly environment; assures compliance with established safety procedures and regulations; refers unresolved problems to supervisor.

Provides functional and technical work direction to lower-level staff, temporary employees, and student workers; trains new and existing staff as assigned; prioritizes work assignments; ensures work is completed in a timely manner; verifies the work of assigned staff for accuracy.

Participates in updating the instructional services internal and external communication tools and electronic filing systems.

Performs related duties as required.